Our Annual Contract

  • Annual Rate Contract – onlinepneumatic Introduce an Annual Rate Contract fortheir consumer which facilities the cost saving we are also providing all Indirect Purchasing Item ,Maintenance Repair Operation Product. Consumable  Material  product at one place. Currently delivering its services  930+ Manufacturing unit in indian.

Payment

Our payment terms is very easy every one can pay our payment means all payment methods are here like=<

  • Cash on Delivery

  • Net Banking

  • Visa, MasterCard, Maestro and American Express Credit or Debit cards issued in India and 21 other countries

  • NEFT/RTGS

  • Cheque/DD

  • If you are getting problem so you can contact with us any time  18002700966

Return & Refund

Jndmart is happy to serve customer and fulfil their requirements. If customer receives any product which fulfils the below mentioned criterion, customer is eligible for return / exchange:

  • Product is used/altered/poor in quality/Defective product.

  • Physical / in-transit damage to the product.

  • Branded product received seal opened.

  • Empty packet/some items or accessories are missing.

  • Significant difference found in jndmart website as comparison to product.

Customer is not eligible for return/exchange if

  • Its “No longer needed”.

  • Customer tried to handle the industrial product and unable to use it which promotes any tear/damage.

  • Made to Product(on demand) will not be returned.

Guidelines for Return/Exchange:

  • For Products purchased on Jndmart, in the event the customer has any concern with the Product, the customer shall inform to jndmart Customer care within 48 Hours of product delivery.

  • Customer must share video with Customer care team while opening the package in case of Empty Package/Quantity issue.

  • If customer is sharing photographs of product it must be four angle photograph (Videography will be highly appreciated).

  • In case of Industrial goods return will be accepted only in case of wrong, defective, damaged product.

  • In Case of Faulty electronics product, customer need to contact nearest service centre for repair/ replacement.

  • All products must be in new and unopened condition with all the original packing, tags, inbox literature, warranty/ guarantee card, freebies and accessories including keys, straps and locks intact.

  • Jndmart shall endeavour to process the customer refund within 7 (Seven) working days from the date of request made to the Customer Care team.

Refund Policy

  • The refunds in accordance with the above guidelines shall be as per the following:

  • In case of pre-paid order, the refund will be processed through payment gateway or any other online banking / electronic funds transfer system approved by Reserve Bank India and will reflect in same account of customer buying the Product from where customer has paid the transaction amount.

  • For cash on delivery transactions, refunds, if any, will be made via demand draft/NEFT/Cheque etc. in favour of the customer buying the Products, as per the details provided by the customer.

  • The customer buying the Products will not be charged for the pickup, and no other deductions shall be made on refunds confirmed to the customer buying the Product.

  • Refunds / Returns shall NOT be allowed in the following cases:

  • Return request is made outside the specified time frame of 48 (Forty-Eight) hours as specified above.

  • In case where price tags, labels, original packing, freebies and accessories, box are missing.

  • If the Product is damaged by the customer, in any manner as may be determined by jnd at its sole discretion.

  • If Product has been used by the customer.

  • If Product sold as combo/sets cannot be returned as individual Product.

Refund

I’ve still not received the refund to my bank account. Why?

  • If you have received a mail from us confirming your refund request then rest assured that we have initiated your refund request and are following up with financial organisations for the same.

  • Sometimes financial organisations take a longer time to process the refund request. However, if the refund hasn’t happened by the date we promised, you can contact us. We will gladly help you.

When are Refunds provided?

  • We work to provide the most hassle-free online shopping experience. You are covered and your money safe. We initiate the refund process as soon as we receive the details.

  • Damaged products are returned to our warehouse and has been quality checked.

I paid the amount upfront while purchasing product from jnd, how do I get the refund?

  • Your payment is secured. In case of prepaid orders (paid through credit card/debit card/net banking), the amount is refunded in the same account as you had made payment from within 7-10 working days

I paid cash on delivery, how would I get the refund?

  • If the mode of payment was cash on delivery (COD), we will initiate a NEFT bank transfer to your bank account. jnd will contact you for your bank account details. It normally takes 7-10 days for your money to get reflected in your bank account.

What are the details you require to process NEFT refund?

  • Once you agree for NEFT refund, you will receive an email from jnd customer support team asking for.

  • Bank Name

  • Account Number

  • Account Holder’s name

  • IFSC code

  • Location of the Bank. We initiate refund process as soon as we receive the details from you and it takes 7-10 working days for the money to be credited to your account.

Can I ask for NEFT refund if I paid through Credit Card/Debit Card/Net banking?

  • No, in case you paid via credit card/debit card/net banking, the amount will be refunded in the same account as you had made payment from.

How long will it take to refund?

  • It takes 7-10 working days for the money to be credited to your account.

Product Information We offer 26 categories of product

LED & LIGHTING, Safety, Security, Electrical, Hand Tools, Power tools, Pumps And Motors, Bearing And Power Transmission, Measurement & Testing, Material Handling & Packaging , abrasives, Cutting Tools & machine, Fasteners, Pneumatics, Tape Adhresives & Sealants, Lubricants Greases & Industrial Oils, Paints & Coatings ,Gardening & Land Scalping, Plumbing & Bathroom Fitting, Automotive ,Office Stationary & Supplies, Cleaning & Housekeeping, Welding & Solderings,  Hardware.

Right to cancel -

We reserve the right to cancel any order for any reason. Possible reasons for cancellation include, but are not limited to the following:

1.Potentially fraudulent order. Before shipping orders, we run a check to make sure they are legitimate. If the check fails, we may cancel your order.
2. Incorrect pricing. Due to the sometimes volatile market for collectible products, sometimes there are major fluctuations in price. Therefore, we reserve the right to remove any item from any order and provide a full refund to the customer for that item.
3. Non-Payment of Non COD orders. If payment is not received within a reasonable amount of time after the order has been placed, we may cancel an order without notice.
4. If the order is not serviceable by us due to non availability of the product among any of our vendors
5. If your pin code is not serviced by any of our courier partners
6. If the procurement is taking longer than 7 working days and you are not willing to wait further

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